Y. Pan - Client
Such a nice experience working with Ellen for my first house! She is very professional and helpful. And she was so patient to answer all my questions and tried her best to meet my requirements. I definitely will recommend her to my friends.
L. Chen - Client
As a first time buyer, it is such a pleasure to have Ellen as my agent. She is very patient to go through every bit of details, provide constructive advice and always prioritize my needs. Her knowledge in Bay Area housing market and extensive experience in real estate purchase really impresses me. I am very thankful for all the help and very pleased with my new home. I would totally recommend Ellen to anyone who is planning to buy house. She is the best!
Alice - Client; Data Analyst
K. Jiang - Client
We worked with Ellen for over two-month for a 1031 exchange. She worked closely with my selling agent on the exchanged property, then laid out a clear plan to find the replacement property. She worked diligently and stayed on top of everything, scheduling tours around my busy schedule. Once we identified target real estates, she would prepare comprehensive CMA and work closely with us on the offers. Throughout the entire process, she put my interest at the top, and kept everybody on schedule and ensured the timely closing. Moreover, She helped to identify the 1031 exchange agency, which did a great job throughout the whole process. I will hire her again for future real estate needs.
X. Liu - Client
We're first-time homebuyers and we got our home on our first attempt (!!), which is greatly attributed to Ellen! She is very experienced and professional and knows about the real estate market in Bay area so well. What she helps us the most is to go through hundreds of pages of document - she would spend so much time reading the material and then highlight what would be the concern and what we should pay most attention. She makes the whole house hunting not a pain anymore, so highly recommend!
J. Shi - Client; Engineer
We love our new house and couldn't wait to moving in now~ As first time buyer, we can't imagine how difficult and confused we were gonna be without Ellen's professional support and patient explanation on every details. Her excellent service and acute insight on the market pave the way to the final closure of the transaction.
We are so thankful and lucky to have Ellen as our agent! We are more than happy to recommend Ellen to our friends who are looking to buy a home.
Y. Li - Client
Ellen is in many ways the perfect agent: hard working, detail oriented, good with people, and a knack for closing the sale. She is really diligent and knowledgeable. She is not only thorough but also easy to work with and always willing to take the time to discuss my concerns and respond to questions. We are pleased to recommend Ellen to my friends looking to buy a home.
Ellen is very professional and knows a lot about building structure and legal processes, which makes her stand out. Highly recommended!
J. Zhao - Client; Engineer
It is luck that I met Ellen and had her as my real estate agent. She is much more than an agent, like a sister and a friend. She is always there for me with warmest heart, professional knowledge and strong support. It is so hard to have some one like her now. I sincerely thank her for all she did, and strongly recommend her to anyone.
J. Guo - Client
We were so lucky to have Ellen as our buy agent. Ellen is professional, patient and diligent. Once we had a concern about potential flood risk on one of house we saw. Ellen did a lot of research about flood zoom in the area and provided us all the documents. Ellen puts client's interest over closing the deal. We highly recommend her. Ellen, thank you so much for your help.
H. Su - Client
Ellen has been my agent during my house purchasing process. She has a broad knowledge, deep understanding and extensive experience regarding the Bay Area housing market. Thanks to her sound judgement and strong negotiation skills, I successfully bought the house with not even the highest offer. During these two month, she showed a strong sense of professionalism and responsibility by answering all my questions and concerns, and providing me valuable advice and information which helped me a lot. She deserves my highest recommendation!
X. He - Client
We are first time homebuyers. Ellen patiently walked us through the home buying process, pointing out everything we needed to know but never would have thought to ask. Ellen is incredibly professional and patiently walked us through every house we wanted to look at. She also went out of her way to point out the weaknesses of the homes, emphasizing that her most important priority was ensuring that we found a home we would love AFTER we moved in. When negotiating with the vendor, there is no-one you want by your side more than Ellen and we couldn't be more excited about the home she helped us to close. We highly recommend Ellen for any potential home buyers and wish you luck!
I think it is a great choice to choose Ellen as my agent. It’s my first time to buy home and there’s a lot of questions, Ellen is so professional and patient. She totally understand my needs and pick the right house that we need. During the process, she is responsible. Overall I am very lucky !
F. Wang - Client
I was very lucky to have Ellen Zhu as my realtor. She is very professional and knowledgeable. Being a first time home buyer, I didn't have a lot of knowledge about the market. Ellen totally understood my needs, and pointed me to the right direction. During the process, I had many questions and some back and forth. Ellen was very responsive and patient. She answered all my questions, and made sure I understand everything before moving to the next step. Overall, Ellen helped me enter the market in the right time, which saved me a lot of time and energy in getting my first home. I would definitely recommend Ellen to my friends!
J. Wang - Client
P. Deng - Client
1 - 专业能力：非常善于把控细节。处理文书这种技能我就不用说了，璟燕无疑是顶级的。最可贵的是她能在短短一两周的相处中知道我到底想要什么不想要什么。比如当璟燕和我在和seller negotiate的时候，她并不会问我说seller那边不愿意留下洗衣机你是否同意啊？因为她知道我完全不会care有没有洗衣机，更不想拿这种细枝末节来打扰我正常上班。但是在大方向决定的时候，她并不会帮我乱拿主意，而是把整个situation给我分析一番让我能自己做出最有利的决定。因为这个非常effective的合作，我们在negotiation中大获全胜，最终能以比银行（极其保守的）估值还低的价格拿下来这套房！
2 - 有个非常棒的团队：璟燕的loan agent是Vivian，她也是个非常experienced且做事极其麻利的人。在我做loan的两三周内我非常的pushy每天都会跟Vivian去follow up，但是她每次都非常及时的回email以及接电话，缓解了我非常多的anxiety。每次得到最新的消息Vivian都绝对会在第一时间给我发email，因为她也知道email是我最方便且最快的联系方式。我和Vivian的合作也是非常非常的愉快。璟燕和Vivian都是非常优秀的：做事麻利绝不拖泥带水，并且很理解客户的心理及需求。
2 - 非常的为客户着想：由于我工作比较忙，一般不能在工作日出来看房，而且一般有时间都是晚上10点11点之后了。璟燕也非常愿意在大晚上11点12点帮我回答问题，以及帮我把关我发过去的open house值不值得去看。再者，我刚也说了她非常了解我的需求，所以给我推荐的房子非常合我胃口，基本上和我自己在redfin上挑的房子都会重合。以至于有段时间我还和朋友开玩笑说我自己都不用去挑房了，等着璟燕发给我就好了 :)
3 - 非常有亲和力：璟燕是个非常nice的人，还有VIvian也是。我现在回去翻阅我和她俩的email记录就可以发现，整个email的氛围都是很轻松愉快的，不会惜字如金。有很多美国的officer其实讲话都非常的官方，很难从他们的email中提取出一些“我愿意回答你的疑问”之类的信息，更像是“我回答完了请不要再烦我”这类的语气。璟燕和Vivian完全不会这样，所以我也就很肆无忌惮的事无巨细的问 :) Thank you for all your patience.
T. Long - Client
Ellen Zhu 是一位非常专业的房产中介，她帮助我在Cupertino地区抢了一套房，而且不是最高价。她总是站在买方的利益来跟卖方中介协商。谢谢 Ellen!
F. Wang - Client